Privacy policy
At LOCOM (accessible via www.locom.shop), your data sovereignty and privacy rights are treated with paramount corporate accountability. This Privacy Policy details the exact behavioral mechanics through which PATHWAY SUPPORT NETWORK PTY LTD, a proprietary corporation duly registered under the Corporations Act 2001 in Australia (ACN: 697 478 461) and operating from our structured corporate office at Level 1, 10 Clarence St, WOLLONGONG, NSW, 2500, Australia, collects, processes, secures, and discloses consumer datasets when you navigate, interact with, or finalize acquisitions on our commercial platform designed for the United States market.
1. Granular Data Blocks We Collect
To successfully fulfill consumer retail contracts and maintain optimized technical performance, we systematically process the following specialized datasets:
- Automated Device Identification Information: Upon loading our web infrastructure, standard data capture mechanisms—including persistent and session cookies, localized pixel tags, log files, and secure web beacons—automatically harvest your Internet Protocol (IP) address, specific web browser architecture, language configurations, internet service provider (ISP) stamps, and generalized geographic location data.
- Transactional Consumer Profile Details: When you execute a purchase, we collect explicit identifiers entered via the secure user checkout interface. This includes your full legal name, precise billing address, physical shipping destination address within the United States, validated email address, and direct telephone contact number.
- Payment Processing Tokenization: All financial credit/debit card entries are parsed directly via advanced cryptographic tokenization routed to our PCI-DSS Level 1 compliant gateway processing networks. LOCOM does not capture, store, or hold raw financial numbers, CVV tracking codes, or expiration parameters on our local servers.
2. Strict Lawful Bases for Data Utilization
We process your personal information strictly within defined lawful bases to maintain standard enterprise operations, specifically engineered to:
- Fulfill online purchase contracts, organize physical picking/packing logistics, print shipping manifests, and transmit automated digital invoices and tracking notifications.
- Screen operational checkout traffic for potential high-risk anomalies or fraudulent intent, thereby securing our transactional ecosystems and shielding consumers from identity theft.
- Provide proactive customer service interactions, manage inbound service tickets, and coordinate return/refund parameters via support@locom.shop.
- Deliver customized marketing alerts and seasonal product updates, solely in instances where you have granted explicit opt-in confirmation.
3. Highly Restrictive Third-Party Data Disclosures
LOCOM enforces an absolute, non-negotiable ban on data commercialization. We never sell, lease, rent, trade, or distribute your personal identifying data to predatory advertising firms or third-party data brokers. Data sharing occurs exclusively with specialized technical sub-processors essential to operating our storefront:
- E-Commerce System Infrastructure: Our platform utilizes secure, highly encrypted cloud e-commerce engines (such as Shopify) to host and stabilize consumer records.
- Logistics and Final-Mile Couriers: We disclose your name, destination address, and phone number to our carrier networks (USPS, UPS, FedEx) to guarantee accurate final-mile drop-off.
- Statutory and Legal Compliance Requirements: We will disclose personal records only when legally compelled via a binding subpoena, valid search warrant, or official court order issued by a court of competent jurisdiction to comply with international laws.
4. United States Regional Privacy Frameworks (CCPA / CPRA / VCDPA)
Depending on your specific state of residence within the United States (including California, Virginia, Colorado, Connecticut, Utah, and other emerging jurisdictions), state privacy frameworks grant consumers explicit, non-alienable rights regarding their personal datasets. You possess the absolute right to request access to your compiled data profile, request corrections to inaccurate entries, or demand complete structural deletion of your data from our database. To exercise these rights, please contact our Data Compliance Officer at support@locom.shop. We verify and process valid privacy requests within 30 days without cost.
5. Absolute Children’s Privacy Mandate (COPPA Compliance)
LOCOM is intentionally structured to serve adult consumers. In absolute accordance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly market to, collect data from, or target individuals under the age of thirteen (13), or under the age of majority in their respective state jurisdictions. If we discover that an individual under thirteen (13) has transmitted personal data through our checkout interface, we will execute an immediate purge of that data sequence from our active databases.
6. Data Security Measures & Structural Retention Timelines
All transactional data blocks are housed within enterprise-grade, encrypted cloud firewalls running continuous intrusion tracking. We retain your transaction records exclusively for the duration necessary to satisfy standard accounting practices, international tax documentation requirements, and our internal bookkeeping liabilities, unless you explicitly request a comprehensive data erasure sequence via support@locom.shop.